Surabhi Pudasaini and her team at GalliGalli developed a wiki site called Nalibeli that crowdsources step-by-step instructions on how to access government services in Nepal. Nalibeli includes information on a diverse set of topics, including how to obtain a passport, how to apply to a university, and how to make a complaint at the District Administrative Office. Nalibeli also hosts offline multi-stakeholder discussions on current civic issues. The site has received 250,000+ hits and helped citizens across Nepal access important services.
Watch this short video to learn more: