Programs and Learning Manager Terms of Reference

Accountability Lab Liberia is building a new generation of active citizens and responsible leaders in 5 countries across West Africa and South Asia. We train, mentor and resource change-makers to strengthen systems of accountability and integrity.

As the Programs and Learning Manager in Liberia you will be responsible for supporting the Lab to design, build out, monitor and implement programs across the country as we move through an exciting period of organizational growth. This work will form a part of our 2017-2020 strategy, integrating adaptive learning into all aspects of the Lab’s work.

Working out of the Lab’s offices at iCampus– the collaboration space we set up in Monrovia- you will balance program development, Monitoring Evaluation and Learning (MEL) and the identification of new growth opportunities at the strategic level with programmatic support and pragmatic problem-solving with our country teams.

More about the Team

While our organization is headquartered in Washington, DC, our team is spread across the globe. We have local offices in Monrovia, Kathmandu, Islamabad, Abuja, Johannesburg, and Bamako. We are all pushing towards the common goal of enabling people to use information and knowledge to hold those in power accountable and creating lasting social change.

We embody our values of integrity, innovation, humility, practicality, and collaboration in all that we do. We strive to reinvent the way that development organizations operate through radical transparency, creative awareness campaigns, cross-sector collaboration, and a culture of continual learning. We seek to invest in our people as much as we possibly can- with an emphasis on personal growth and development.

More about You

You have keen interest in formulating, organizing and monitoring inter-connected projects, deciding on suitable strategies and objectives and bringing together organization-wide learning. You are dynamic and excited about rolling up your sleeves and executing on deliverables in a young organization that is open to and excited about your inputs. You approach problems with flexibility, resourcefulness, and a positive attitude.

You thrive in a fast-paced environment where you can work independently, play a senior leadership role in developing and controlling deadlines, budgets and activities and are comfortable interacting with a variety of stakeholders. You see yourself as a sponge and jump at the opportunity to learn from and with your teammates.

You’re energized by the start-up work environment and are excited to be surrounded by the diverse perspectives of our global team. You are able and willing to travel as needed across Liberia and to meetings and events internationally. You are an extremely well-organized individual, with attention to detail in your writing and the ability to prioritize effectively.

Success Factors:

We are primarily looking for the right person, somebody that can develop knowledge of programming and adaptive learning issues- knowledge around learning at the outset is a plus. We seek a demonstrable record of assuming professional responsibility and delivering on program and learning goals with integrity and humility.



  • Formulate, organize and monitor inter-connected projects while also supporting the development of suitable sub-strategies and objectives;
  • Coordinate cross-project activities and understand how approaches and ideas can be codified and shared across country programs;
  • Develop and control deadlines, budgets and activities and understand how to ensure careful management of change-processes, risks and resources;
  • Drive communications strategies and content around programming in a way that will generated interest from diverse stakeholders in progress and outcomes.


  • Support the design, build out and implementation of the MEL plan for the Lab to support the organizational strategy and operational plan;
  • Identify and implement goals for success and work with the team to support MEL;
  • Work in close collaboration with internal counterparts and external partners to strengthen the quality, accuracy and consistency of data to build an evidence base for the Lab’s work;
  • Support project and communication teams to enable effective use of findings in the formulation of policy, training or communication materials;
  • Link adaptive learning approaches to the new MEL plan to ensure that data is systematically integrated into the Lab’s work to help us learn and improve;
  • Train and build capacity of all Accountability Lab staff on programing and learning issues;
  • Follow-up on learning to ensure that corrective actions are taken and/or adjustments are made to program responses;
  • Support the Lab’s internal learning and evaluation processes including annual impact and learning reporting;
  • Support the Lab’s engagement in learning communities through organizing and hosting events, speaking and participating in relevant workshops and other network-building efforts, and developing partnerships with like-minded organizations;
  • Monitor and support the development of evaluations, research, and studies across program countries.


  • Develop indicators, logical frameworks and impact measurement tools to support country teams to collect data against agreed goals;
  • Respond to internal and external requests for information on the Lab’s work;
  • Direct timely compliance reporting for all grants, ensuring the accuracy, integrity, and quality.



  • 4 – 7 years experience developing, designing and monitoring projects, teams, and studies in similar contexts/within an international development organization;
  • Experience reporting to international donors using matrices, logframes and other reporting tools;
  • Thorough understanding of project/program management techniques and methods;
  • Advanced degree in International Development, Social Sciences, or related field, especially with a strong qualitative focus;
  • Resourceful and able to work independently, organized, detail-oriented and committed to accuracy;
  • Highly proficient in Word and Excel;
  • Outstanding leadership and organizational skills;
  • Excellent communication skills and problem-solving ability;
  • Previous experience working in various contexts and with colleagues from different countries;
  • Experience creating relationships, building capacity, and empowering locally-based staff

Preferred qualifications:

  • Strong facilitation skills;
  • Field experience.


Will be commensurate with experience. We will attempt to provide a generous leave and personal development package with plenty of opportunities to travel to our international offices, access to incredible networks across the international development and social entrepreneurship communities, and a fun work environment at iCampus.

Application Instructions

If interested, please send a resume and cover letter to Jean Scrimgeour [email protected] on 1 March 2018. Qualified candidates will be interviewed on a rolling basis and will be required to complete a written competency evaluation. The position will begin as soon as possible.