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Citizen Helpdesks

September 13, 2019
A look at our Citizen Helpdesks model

This presentation prepared by Accountability Lab gives a deeper understanding of how our Citizen Helpdesk program works. Citizen Helpdesks are...

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November 8, 2018
How to create a positive feedback loop between citizens and government? It’s not easy.

By Alisa Zomer The original blog post can be found on MIT/GOVLAB’s website. We took a look at Accountability Lab’s...

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April 9, 2018
Liberians In Mining Area Still Don’t Know Their Rights

People in Liberia’s Bea Mountain concession still don’t know their rights under a 2001 agreement to improve living standards for communities affected by...

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April 25, 2017
Two Years Since the Nepal Earthquakes & A Chance to Maximize Your Impact

Two years ago the first of several devastating earthquakes hit Nepal, killing over 9,000 people and destroying almost a million...

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April 25, 2017
Nepal’s earthquake disaster: Two years and $4.1bn later

By: Narayan Adhikari. This article was originally published by Al Jazeera. Despite the billions pledged, the majority of Nepalis affected...

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October 19, 2016
Ignore Feedback Loops at Your Peril Evidence from Nepal

By: Narayan Adhikari, who runs the Accountability Lab in Nepal, and Pranav Budhathoki, Executive Director of Local Interventions Group. This blog post was...

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