Communicating Impact: How Do We Tell Better Feedback Stories?

By: Anne Sophie Ranjbar, Associate Director of Accountability Lab As a small organization tackling the seemingly abstract issue of accountability, we’ve learned the great power of storytelling. We were excited to lead a “LabStorm” on how storytelling can be used to strengthen feedback loops at the annual Feedback Summit last week. Here’s what we asked and what we learned: Why is it important to communicate about our feedback loops? Feedback loops are at the heart of accountability systems. Fortunately, more and more organizations are recognizing the value of feedback (the number of attendees at the Feedback Summit doubled in size [...]